To drive passengers for a living you need a policy covering passenger transport. A private car insurance policy does not work, even if it is up to date. This is the requirement that generates the most questions and stops the most sign-ups, so it is worth sorting out before anything else.
Why a private policy is not enough
A private-use policy covers the car for its declared use: you, your family, your own trips. Once you are paid to carry someone, the use changes and is no longer what you declared.
The problem does not show up the day you take out the policy. It shows up the day of a claim, when the insurer checks what the car was being used for. If you were doing a paid ride under a private policy at that moment, the risk of the policy not paying out is yours, not the platform's.
What MoviSur requires
| Document | What gets checked |
|---|---|
| Insurance policy | Current, and covering passenger transport |
| Licence | Authorising passenger transport. If it is being processed, sign up anyway |
| Vehicle registration | In your name, or with authorisation to use it |
| Roadworthiness check | Up to date |
| ID and background check | Checked before you are approved |
You upload them from the app by taking a photo. No need to visit an office.
If it is still being arranged
Sign up anyway and upload the rest. We verify documents in the order they arrive, and if something is missing, we message you on WhatsApp to help you sort it out. We do not leave you out over one document: we tell you exactly which one is missing.
This matters for a concrete reason: drivers approved before 1 November 2026 start on day one and keep 100% of their earnings during the first month. The sooner you start the process, the sooner your account is ready.
About the licence category
The exact category you will be asked for depends on your municipality. When you register we ask which licence you hold, and if you need a different one, our WhatsApp group tells you where to get it in your city.
What this article is not
This is what MoviSur requires to approve you, not insurance advice. Terms, cover and prices are set by your insurer and vary by policy and by province. Check with your broker before taking one out.
Frequently asked questions
Does my private car insurance work?
No. You need a current policy covering passenger transport.
Does MoviSur provide the insurance?
No. You take out the policy yourself, and it must be in the vehicle owner's name or carry the corresponding authorisation.
Can I sign up while I am arranging the policy?
Yes. Upload the rest of your documents and we will move ahead with those.
How long does verification take?
It is reviewed in the order documents arrive. The sooner you upload yours, the sooner your account is ready.
Sign-up is on the drivers page and costs nothing. You can also read the full requirements.